General support
For questions about your order, sizing, shipping status or anything else day-to-day, write to [email protected]. Typical response time is one working day; weekends and public holidays may add a delay.
You can also call +91 22 4000 0000 on working days, 10:00–18:00 IST.
Privacy & data
For privacy-related questions or to exercise any rights under the Digital Personal Data Protection Act, 2023: [email protected]. Full details are in our Privacy Policy.
Grievance Officer
For complaints, content takedown requests, or unresolved issues:
- Aanya Mehta, Grievance & Data Protection Officer
- [email protected]
- 12-B, Sea Breeze Apartments, Linking Road, Bandra West, Mumbai 400050, Maharashtra, India
We acknowledge complaints within 48 hours and resolve them within 30 days in line with the IT Rules 2011 and Consumer Protection (E-Commerce) Rules, 2020.
Press & partnerships
For collaborations, wholesale, custom-print partnerships, or press: [email protected].
Registered office
MadsKraft Prints Pvt. Ltd.
12-B, Sea Breeze Apartments, Linking Road, Bandra West, Mumbai 400050, Maharashtra, India
CIN: U18101MH2026PTC123456 · GSTIN: 27AABCM1234R1ZK