MadsKraft

Shipping Policy

Last updated · 01 April 2026

How long, how much, and what to do if your order is delayed.

Where we ship

We ship pan-India to every PIN code reachable by Delhivery, Shiprocket or Blue Dart. International shipping is on the roadmap; if you need a specific country, email [email protected] and we'll quote a one-off shipment.

Delivery timelines

  • Standard delivery — 3–5 business days for metros (Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Pune, Kolkata, Ahmedabad). 5–7 business days for tier-2 / tier-3 cities.
  • Express delivery — 24–48 hours, available in metros only, ₹199 extra at checkout.
  • Custom posters — add 1 production day to any of the above.

We dispatch within 48 hours of order confirmation. Delays caused by weather, regional disruptions or strikes are outside our control — we'll keep you posted via email and SMS.

Shipping rates

  • Free standard shipping on orders over ₹999.
  • ₹79 flat on orders under ₹999.
  • ₹199 flat for express delivery.
  • Cash on Delivery handling fee: ₹49, available on orders under ₹2000 to most PIN codes.

Tracking

Once we hand the order over to the courier, you'll receive a tracking link via email and SMS. You can also see live status under Account → Orders. WhatsApp delivery alerts are opt-in from your account settings.

What's in the box

Every shipment includes the print(s) you ordered, rolled inside a rigid kraft tube, plus a strip of double-sided adhesive squares for mounting. No frames, no nails — just peel and stick.

Damaged or undelivered shipments

If your order arrives damaged, hit us up at [email protected] within 48 hours of delivery with a photo of the damage and the tracking ID. We'll arrange a free replacement or full refund. See our Returns Policy for full details.